Re-submitting failed receipt uploads

Last updated on Mar 09, 2021


Overview

If a receipt submission fails, it will stay at the top of your receipt list under the Draft Items section, and will have a status of Upload Failed.

You can either choose to delete the item, or re-submit it.

Mobile app upload failed

Re-submitting

Press on the failed receipt to open the Review Item screen for the receipt.

Optionally add any additional information and when you're ready press the green Submit button at the bottom of the screen.

Mobile app re-submit a failed upload